Payment Methods

Payment Methods

At Florava Decor Store, we want your shopping experience to be as smooth and secure as possible. We offer a variety of trusted payment options so you can choose the method that works best for you when purchasing our curated flower pots, vases, and floral home décor accessories.

Because our products are sourced from third-party suppliers and stock is limited, we recommend completing your payment promptly after placing an order to secure your items before they sell out.

Accepted Payment Methods

🔵 PayPal Recommended

PayPal is our primary and recommended payment method. It offers fast, secure, and buyer-protected transactions — ideal for both domestic and international customers. You can pay using your PayPal balance, linked bank account, or any card connected to your PayPal account.

  • Instant payment confirmation
  • Buyer Protection on eligible purchases
  • No need to enter card details on our site
  • Available worldwide

Simply select PayPal at checkout and you will be redirected to the PayPal secure payment page to complete your transaction.

💳 Credit & Debit Cards

We also accept all major credit and debit cards, including:

  • Visa
  • Mastercard
  • American Express
  • JCB

Card payments are processed securely through our encrypted payment gateway. Your card details are never stored on our servers.

📱 E-Wallets & Mobile Payments

For fast and convenient checkout, we support popular Vietnamese e-wallets and mobile payment platforms, including:

  • MoMo
  • ZaloPay
  • VNPay
  • ShopeePay

🏦 Bank Transfer (Chuyển Khoản Ngân Hàng)

We accept direct bank transfers for customers who prefer this method. After placing your order, you will receive our bank account details via email. Please include your order number as the payment reference. Orders paid by bank transfer will be processed once payment is confirmed, typically within 1 business day.

💵 Cash on Delivery (COD)

Cash on Delivery is available for eligible orders within supported delivery areas in Vietnam. COD availability may vary depending on your location and order value. Our team will confirm COD eligibility when processing your order.

Payment Security

All transactions on www.florava.site are protected by SSL (Secure Socket Layer) encryption. We do not store sensitive payment information such as card numbers or banking credentials. Our payment partners — including PayPal — comply with PCI-DSS standards to ensure your financial data is always safe.

Currency

All prices on our website are displayed in USD (US Dollars). PayPal will handle currency conversion automatically if needed. For other payment methods using Vietnamese bank accounts or e-wallets, the amount will be converted to VND at the current exchange rate. Any conversion fees charged by your bank or payment provider are the responsibility of the customer.

Order Confirmation

Once your payment is successfully processed, you will receive an order confirmation email with your order details and estimated delivery timeline. If you do not receive a confirmation within 30 minutes, please check your spam folder or contact us directly.

Payment Issues

If you experience any issues during checkout — such as a declined card, failed PayPal transaction, or double charge — please do not attempt to place the order again before contacting us. Our support team will investigate and resolve the issue promptly.

Need Help?

If you have any questions about our payment options or need assistance completing your purchase, please reach out to us:

Our support team is available Monday – Saturday, 8:00 AM – 6:00 PM (GMT+7). We’re happy to guide you through the checkout process and ensure your order is placed successfully.

Thank you for shopping with Florava Decor Store — where every purchase brings a little more beauty into your home.